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How bt44 Handles Your Personal Information

Your privacy matters to how we run this platform. This page explains what data bt44 collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our services — and what rights you hold over that information.

Account Data ProtectedPayment Info SecuredYour Rights ExplainedBangladesh-Focused Policy
bt44 How bt44 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We aim to respond within a reasonable timeframe and will confirm receipt of your request.
Live Chat Open the chat window from your account dashboard to speak with our support team directly about any privacy concern or data access request.
Account Settings Some data corrections — like updating your contact number or linked wallet — can be handled directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Secure Storage

Account and payment data is stored with encryption at rest. Access is restricted to staff who need it to operate your account or process your bKash, Nagad, or Rocket transactions.

Cookie Controls

We use session and preference cookies to keep your account active and remember your settings. You can adjust cookie permissions through your browser at any time without losing your account.

Data Retention

We keep your account data while your account is open and for a period after closure as required by applicable law. You can request deletion of non-essential data by contacting support.

Your Access Rights

You have the right to request a copy of the personal data we hold, ask for corrections, or raise a concern about how your information is used. Contact us through live chat or email to start that process.

Common Questions About Your Privacy

We collect your name, contact details, and payment method information — such as your bKash or Nagad number — along with device and session data needed to secure your account.

We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions. We do not sell your personal data to any outside party.

Account records are retained while your account is active and for a period after closure as required by applicable law in the regions where we operate.

Yes. Contact our support team via live chat or email to request a copy of your personal data. We will confirm your identity before releasing any information.

Reach out through live chat or email support with your request. Basic contact updates can also be made directly in your account settings without needing to contact us.

We use session cookies to keep you logged in and preference cookies to remember your settings. You can manage or block cookies through your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.